SANDY HOOK, Conn., May 17, 2010— TnT Expense Management, the premier global provider of telecommunications and technology expense management, announced today that it has launched a new website highlighting Telecom Expense Management (TEM) and Wireless Expense Management (WEM).
TnT Expense Management | Press Releases
SANDY HOOK, Connecticut, June 1, 2010— TnT Expense Management, the premier global provider of telecommunications and technology expense management, announced that “Wireless Expense Management for Dummies,” is now available upon request from TnT’s website.
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SANDY HOOK, Connecticut, August,2009 — TnT Expense Management, the premier global provider of telecommunications and technology expense management, announced that “Telecom Expense Management for Dummies,” is now available for download from TnT’s website.
Read more: PR: TnT Releases Telecom Expense Management for Dummies
Newtown CT Economic Development Commission Interviewed Michael Bodetti, CEO as part of their 'Profiles of Newtown' Campaign, February 2010
SANDY HOOK, CT., February 3, 2010— TnT Expense Management, the premier global provider of telecommunications and technology expense management services, announced today that it has been chosen as a ? nalist for the AOTMP’s 2010 TEM Innovation of the Year Industry Excellence Award
“It provides a comprehensive view for TnT’s TEM operations, processes and client Service Level Agreements (SLAs) around the world, which enable us to focus on critical performance metrics,” said Tony Bodetti, TnT’s COO. “This investment in new technology illustrates TnT’s commitment to quality control and customer service,” added Bodetti.
A cutting edge high-tech video console is the centerpiece for operational controls, quality control, and better customer service. The console monitors and reports key metrics for invoice activity, inventory, claims, vendor data, client services, customer accounts payable carrier billing, provisioning, service help desk activity, project and audit activity, network monitoring, and more. To date, the underlying system has been programmed to proactively monitor 162 critical success activities with more being added as needed.
"The GNOC takes these quality control initiatives to the next level with a flexible control panel that allows managers to adjust thresholds at the client, carrier or analyst level. It provides corporate and executive level visibility into performance that is, to date, unmatched in the market. The GNOC enables TnT account managers to integrate quality control practices into their daily activities with standardized processes and quality protocols that help us to achieve better results for our clients," said Lori Thomas, VP Global Head of Client Services.
"TnT has been committed to quality and client satisfaction for years; the GNOC shows a continued focus to stay ahead of competitors by implementing the most current technology. We are pleased to see our innovative approach to managing internal operations and client deliverables is now being recognized by the industry through these awards. The GNOC is an integral part of our efforts to achieve the highest customer satisfaction ratings and Best in Class service. TnT looks forward to presenting this innovation
at AOTMP’s annual show and the selection of the ultimate winner,” added Thomas.
About TnT Expense Management:
TnT Expense Management, the premier global provider of telecommunications and technology expense management, provides a complete range of high caliber, managed services designed to reduce or optimize telecom and wireless expenses for global enterprise clients in all major industries and government. Our customized services help clients achieve greater control and visibility over their telecom spend, which results in significant cost savings for them. Additional information about TnT Expense Management can be found at www.tntem.com.
Press Contact: Lea Ann Schmidt – TnT Expense Management – +1(203)364-2372 –
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SANDY HOOK, CT., February 3, 2010— TnT Expense Management, the premier global provider of telecommunications and technology expense management services, announced today that it has been chosen as a finalist for the AOTMP’s 2010 TEM Innovation of the Year Industry Excellence Award for its Global Network Operations Center (GNOC).
Read more: PR: TnT Expense Management Selected as Finalist for Innovation of the Year
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